Order Processing
• Orders are usually processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Time
• Inside Dhaka: Estimated delivery within 1–3 business days.
• Outside Dhaka: Estimated delivery within 2–7 business days.
• Delivery times may vary depending on courier availability, location, weather conditions, or unforeseen circumstances.
Shipping Charges
• Shipping charges may vary depending on your location and order size.
• Any applicable shipping cost will be displayed during checkout or communicated before confirming your order.
Order Tracking
• Customers may receive order updates or tracking information when available.
Delivery Notes
• Please ensure your shipping address and contact information are accurate. Hydraa is not responsible for delays caused by incorrect customer information.
• Customers are requested to check the package condition upon delivery.
For any shipping-related questions, please contact our support team.